We ship anywhere in the continental United States. Hawaii, Alaska, and international orders are not currently supported.

Orders placed before 2pm ET ship the same day. Free U.S. standard shipping takes 2–5 business days depending on your location. Need it faster? Select an expedited shipping method at checkout — highly recommended during summer months to keep your Iberian charcuterie in peak condition. You'll receive a tracking link the moment your package leaves our Florida kitchen.

Jamón ibérico is a dry-cured product that stays perfect at room temperature — no ice packs required. Every order is sliced to order, vacuum-sealed immediately, and packed in an insulated, foam-lined box that maintains a stable temperature in transit. Cheese orders ship with ice packs to preserve peak texture and flavor. Cold-chain integrity is preserved end to end. Never frozen.

Yes — free U.S. standard shipping on every order, no minimum. Delivery takes 2–5 business days depending on location. Faster expedited shipping is available at checkout.

We ship Monday through Thursday so your order doesn't sit in transit over a weekend. Orders placed Friday through Sunday ship the following Monday.

Because our products are perishable specialty foods, we cannot accept returns on opened or unsealed items for food-safety reasons. However, your satisfaction is guaranteed — see below for damaged, spoiled, or incorrect orders.

For any questions, order updates, or issues after delivery, email us at info@iberianhamexpress.com. We respond within one business day, Monday through Friday.

Email us within 7 days at info@iberianhamexpress.com with your order number and a photo. We'll ship the correct item right away at no charge.

Orders are cut and packed quickly, so we have a short window. If your order hasn't shipped yet, we'll do our best to update it — email us as soon as possible at info@iberianhamexpress.com.

Keep sealed packs refrigerated at 35–40°F (1–4°C). For the best flavor, remove from the fridge 20 minutes before serving — jamón blooms at room temperature.

Unopened vacuum-sealed packs keep for up to 60 days refrigerated. Once opened, consume within 5 days for peak flavor. You can also freeze unopened packs for up to 3 months.

Pair with a hard cheese like Manchego, Marcona almonds, olives, fresh bread, and a glass of Rioja or sherry. Visit our Recipes & Tips page for serving guides.

Yes. At checkout, enter the recipient's address as the shipping destination. Add a personal note in the order notes field — we'll include it with the package.

All gift bundles ship in our signature kraft gift box with twine and a "Un Regalo de España" tag. No extra charge.

Yes — for orders of 10+ bundles or custom corporate gifts, email info@iberianhamexpress.com and we'll put together a quote.

All major credit cards (Visa, Mastercard, Amex, Discover), Apple Pay, Google Pay, Shop Pay, PayPal, and Amazon Pay. Shop Pay also lets you pay over time on orders above $35.

Enter your code in the "Discount" field at checkout. First-time customers can use code EXPRESS for 15% off their first order.

No — you can check out as a guest. Creating an account is optional and lets you track orders and reorder faster.