Shipping policy

Shipping & Cold-Chain Delivery

All orders ship from our Florida kitchen.

• Orders placed before 2pm ET ship the same day.
• Free U.S. standard shipping takes 2–5 business days depending on your location.
• We ship Monday–Thursday to protect freshness.

Cold-Chain Integrity

Jamón ibérico is dry-cured and stays perfect at room temperature — no ice packs needed. Cheese orders ship with ice packs. Never frozen.

Need it faster?

Select expedited shipping at checkout — highly recommended during summer months.

Damaged, late, or warm shipments

Email info@iberianhamexpress.com within 48 hours with a photo. Full refund or replacement.